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About Payment

Payment Option
We accept the following payment methods:  

(1) Visa / MasterCard

(2) PayPal
 

What can I do if I am overcharged?
1. There may be customs in your order;
2. The currency in our website is dollars. There will be currency conversion fee from bank;
3. Check the order status as well as the unit item price and total goods amount;
4. If you was truly overcharged, please send us the order number and your payment record, then we will check it for you.
 

What should I do if I have paid my order twice?

1. Check with your bank for the details;

2. If you have paid twice, please send us the two transaction numbers so that we can check it for you;

3. After our inquiry, we will give you a satisfying solution.


When will the refund be deposited to my card or PayPal?
The money will be deposited to your card in 8-15 days, and to your PayPal account in 3-7 days.


Why did my order payment fail?
1. Please check with your bank for the detailed reason firstly; 
2. If you have been charged, the payment will be returned back to your card in 8-15 workdays;
3. If you still want to make the order, please go to My Account-My Orders to repurchase;
4. If it still doesn't work, you can choose another method to complete the payment. 

 


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